Contact Us
Our customer care team is available Monday to Friday, ready to help with anything you need.
We aim to reply to all messages within 48 hours.
THE MORE INFO YOU PROVIDE, THE BETTER WE CAN UNDERSTAND THE SITUATION, AND FASTER WE CAN SOLVE THE ISSUE
HELP CENTRE
What can we help you with today?
General information
Product information
How do I manage my subscriptions?
Log into your account and go to “My Subscriptions.” From there you can pause, skip, or cancel anytime.
What is your return policy?
If more than 30 days have passed since your purchase, we unfortunately can’t offer a refund or exchange. To start a return or request a refund, simply contact our support team and we’ll help process it for you.
How long does the pillow take to “expand” after unboxing?
Because it’s made from high-density memory foam, the pillow needs around 12–24 hours to fully expand and reach optimal firmness.
Can this pillow help with snoring?
Many customers have reported reduced snoring because the pillow keeps the airways open by aligning the neck and chin properly.
Is this pillow good for chronic pain or previous injuries?
Yes. Chiropractors recommend supportive memory foam pillows like Postura for people with herniated discs, pinched nerves, whiplash recovery, and chronic cervical tension.
(Always consult your doctor for serious conditions.)
Can I track my order?
Absolutely. Once shipped, you’ll receive a tracking link straight to your inbox.
